Support & Info

Find answers to frequently asked questions related to our websites, resources, member services, and more. If you do not find answers here, check our individual websites, visit our online Store, or contact us directly.

Online Store


What is my Store account username?

We no longer use "usernames" at our online Store.

  1. When you create a Store account, your email address will be used as the "username", together with your unique password, to sign into your account.
  2. If at any time you change your email address, please, also update your online profile in your Store account, or contact Customer Care so your account can be updated.

Permalink | Date Modified: 2015-11-09)