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Find answers to frequently asked questions related to our websites, resources, member services, and more. If you do not find answers here, check our individual websites, visit our online Store, or contact us directly.

Core Community » Password

I cannot reset my password as I already changed my email address

  1. If you no longer have access to your old email address and therefore cannot reset your password (in any online account), notify us here and send us enough information to locate and update your account.
  2. Remember to indicate if this email address is applicable to your Store account, Core account, or both.