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Find answers to frequently asked questions related to our websites, resources, member services, and more. If you do not find answers here, check our individual websites, visit our online Store, or contact us directly.

Core Community » Password

My email address changed, I can no longer sign in.

If you no longer have access to your old email address and therefore cannot reset your password (in any online account), notify us here and provide the following information:

  1. Your old email address
  2. Your new email address
  3. Your account username, if you had one
  4. Your street address and phone number.

In the meantime, while we check and update your data, go here and Create a New Online Account.