Support & Info

Find answers to frequently asked questions related to our websites, resources, member services, and more. If you do not find answers here, check our individual websites, visit our online Store, or contact us directly.

Core Community » Core Account

Cannot reset my Core account because my email address changed

If the email address you have on your account is no longer accessible, and you cannot sign into your account, please open a support request to our Customer Care Team, and list both your old email address, and the new email address you wish to use.

We will change your email address, and afterwards send you an update and instructions to reset your account.