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Core Community » Core Account

Steps to reset your Core account password

  1. On the login screen, click the "Forgot Password" link. The following screen will appear. Enter your Email or Username in the field and click Continue:
  2. Now check your email, and find the six-digit code we sent you. On this screen, enter your username as it apears in your email, and the six-digit code, and click Continue again:
  3. The following screen will appear if you entered the correct information. You are now successfully signed into your account. Now enter a new password twice (minimum of 6 characters). Enter the password twice, exactly the same password, and click Update Account:
  4. On the final screen, the following will appear if you successfully updated your account password. Note the text indicated with the red arrow: "Your Core account has been updated!". If you do not see this text, some of the information you entered was not correct, and you can continue from here and update your profile.