1. Core account: To connect with us online, you can create your personal Core account. A Core account connects you to additional free and premium online resources, our Core community forum, and other online premium programs and subscriptions like HaYesod, Digital subscriptions to Messiah Magazine and/or Messiah Journal, and FFOZ Friends. A Core account also automatically includes a free subscription to one or more of our Email Newsletters.
2. Store account: In addition to creating a Core account to connect with us, you can also create an online account to purchase resources at the FFOZ Resources Store. While you can also checkout as a Guest at our online Store without creating an account, it is preferable to create an account so you can checkout more easily when you visit again to purchase resources.

Please note: The above accounts are maintained on separate databases, and if you wish to keep your profile and login details the same, you will need to keep these accounts synchronized on your own. There is currently no automatic synchronization of these accounts.

A Core account gives users access to additional resources and services provided by First Fruits of Zion that are not available otherwise.

1. These include, premium online resources adapted from some of our Journals, Magazines, or Torah Club material.
2. Access to the HaYesod Program, online Journal and Magazine subscriptions, and the Core community forum, is also provided through a Core account.
3. You can subscribe or unsubscribe to any one of our Email newsletters through your Core account.
4. Signing up for an account is totally free, and you can cancel your participation at any time.
5. Click here to sign up for a free Core account.
6. Your Core account is separate from an online Store account, and if you are registered on both services, and wish to keep your profile and login details the same, you will need to keep these accounts synchronized on your own. There is currently no automatic synchronization of these accounts.
7. You cannot use your Core account username and password to sign in at the online Store, unless you have previously synchronized your accounts.

A Store account gives registered users access to their Store account purchases, profiles, and generally makes purchasing resources at the FFOZ Resources Store easier.

1. You can create a Store account at the FFOZ Resources Store.
2. This account will save your Shipping details, credit card info (optional), and other details online, so you do not have to enter this information every time you shop online.
3. While you can also checkout as a Guest at our online Store, if you plan to purchase regularly, or more than once, it makes sense to create an online account.
4. Your Store account is separate from an online Core account, and if you are registered on both services, and wish to keep your profile and login details the same, you will need to keep these accounts synchronized on your own. There is currently no automatic synchronization of these accounts.
5. A Store account does not subscribe you to any of our Email newsletters!

To start synchronizing your online accounts, make sure you have to the correct login details (username and password), for each of your separate accounts: 1) Core account, as well as 2) Store account. If you do not have your current login details, you will have to first reset these accounts, one at a time, separately.

1. Now, sign into your Core account.
2. Go to your main Core account page where you will see your account profile, including your Core username and password.
3. Write down your Core account username, email address, and password carefully. Remember that passwords are case-sensitive.
4. Now go and sign into your Store account, using your existing Store username and password.
5. After you have signed in, you will see your Store profile page.
6. Change your Store account username, email address, and password to the values you wrote down in step 3 above.

A Core account gives users access to additional resources and services provided by First Fruits of Zion that are not available otherwise.

1. These include, premium online resources adapted from some of our Journals, Magazines, or Torah Club material.
2. Access to the HaYesod Program, online Journal and Magazine subscriptions, and the Core community forum, is also provided through a Core account.
3. You can subscribe or unsubscribe to any one of our Email newsletters through your Core account.
4. Signing up for an account is totally free, and you can cancel your participation at any time.
5. Click here to sign up for a free Core account.
6. Your Core account is separate from an online Store account, and if you are registered on both services, and wish to keep your profile and login details the same, you will need to keep these accounts synchronized on your own. There is currently no automatic synchronization of these accounts.
7. You cannot use your Core account username and password to sign in at the online Store, unless you have previously synchronized your accounts.

To start synchronizing your online accounts, make sure you have to the correct login details (username and password), for each of your separate accounts: 1) Core account, as well as 2) Store account. If you do not have your current login details, you will have to first reset these accounts, one at a time, separately.

1. Now, sign into your Core account.
2. Go to your main Core account page where you will see your account profile, including your Core username and password.
3. Write down your Core account username, email address, and password carefully. Remember that passwords are case-sensitive.
4. Now go and sign into your Store account, using your existing Store username and password.
5. After you have signed in, you will see your Store profile page.
6. Change your Store account username, email address, and password to the values you wrote down in step 3 above.

1. We do not restrict anyone from visiting or browsing our site. However, we do provide premium resources for free without cost, adapted from many of our paid subscriptions and programs.
2. In order to forge a closer relationship with our readers and supporters, we do require free registration in order to access these resources.
3. We have made our signup process as easy as any other online service. Once you have signed up, and confirmed your registration, all you have to do is remember your username and password.
4. You can sign in and allow us to write a cookie on your computer so you do not have to sign in every time. In order to do this, just click on the checkbox where it says, "Keep me signed in", and your session will be active for about six months.
5. You also receive access to our email newsletters to which you can freely opt-in, or opt-out.
6. In addition to the above benefits, we also provide several of our programs and subscriptions through your online Core account, for example, the HaYesod Student and Group Leader programs, the FFOZ Friends program, Digital subscriptions to our Magazine and Journal, etc.
7. If you do not already have a Core account, you can sign up here: http://ffoz.org/core

1. Before you can sign in, or use your account, you must activate it first.
2. When you signed up for your Core account, you received an email with a link, requesting that you should activate your account.
3. If you cannot find the original email with the activation link, you can generate a new activation link here:

1. When emails to your address are returned back undelivered, your account will be paused and you will not be able to sign in.
2. It is possible when you registered that you entered an incorrect email address, or made a typo in your email address.
3. If you would like to update your account with a valid email address, please contact us here, and supply your existing username, and send us a valid email address for your account.
4. A paused account will be deleted after a certain period of time.

A Store account gives registered users access to their Store account purchases, profiles, and generally makes purchasing resources at the FFOZ Resources Store easier.

1. You can create a Store account at the FFOZ Resources Store.
2. This account will save your Shipping details, credit card info (optional), and other details online, so you do not have to enter this information every time you shop online.
3. While you can also checkout as a Guest at our online Store, if you plan to purchase regularly, or more than once, it makes sense to create an online account.
4. Your Store account is separate from an online Core account, and if you are registered on both services, and wish to keep your profile and login details the same, you will need to keep these accounts synchronized on your own. There is currently no automatic synchronization of these accounts.
5. A Store account does not subscribe you to any of our Email newsletters!

1. Your Core account login (username and password) is not automatically valid at our Resources Store.
2. You have to create a separate account at our Store in order to purchase resources.
3. If you already have both accounts (Core account and Store account), and would like to use the same login (username and password) we suggest you update your Store account username and password and make it the same as your Core account.
4. If you already have a online Store account, you can update your Store account in your Store profile here.
5. Keep your accounts synchronized in order to avoid confusion.
6. If you reset your password or change information in either of these two accounts, remember to re-sync the accounts again.

To start synchronizing your online accounts, make sure you have to the correct login details (username and password), for each of your separate accounts: 1) Core account, as well as 2) Store account. If you do not have your current login details, you will have to first reset these accounts, one at a time, separately.

1. Now, sign into your Core account.
2. Go to your main Core account page where you will see your account profile, including your Core username and password.
3. Write down your Core account username, email address, and password carefully. Remember that passwords are case-sensitive.
4. Now go and sign into your Store account, using your existing Store username and password.
5. After you have signed in, you will see your Store profile page.
6. Change your Store account username, email address, and password to the values you wrote down in step 3 above.

1. When you purchase at our Store, you are required to create an online account.
2. This account is used solely for the purpose of communicating with you regarding your orders, or the services provided by our online Store, excluding promotional emails.
3. As a new customer, you may receive an invitation to join us by creating a Core account, but your name or email address will not be added to our subscription services without your permission.
4. Should you wish to receive any of our email promotions, discount coupons, email newsletters, or online subscriptions or online study programs, you have to create a separate Core account and opt-in before you will receive any email from us.

1. Before you can sign in, or use your account, you must activate it first.
2. When you signed up for your Core account, you received an email with a link, requesting that you should activate your account.
3. If you cannot find the original email with the activation link, you can generate a new activation link here:

This is a redirect error, meaning that you were successfully signed in, but the browser could not redirect you to your account dashboard page.

Please follow these steps:

1. Sign out of your account at this link: https://ffoz.org/members/logout.php
2. Now go back to the Core signin page at https://ffoz.org/members/login.php
3. Sign in with your username and password.
4. When you get the above error message, or a similar message about not being able to redirect you, just click on the "Account" tab or go to this link: http://ffoz.org/core, and you will be able to get to your account.

1. First determine on which account you need to reset your password, as you could have an account on more than one service provided by First Fruits of Zion.
2. Core Account: If you forgot your Core account username, you need to reset your password by entering your email address.
3. Store Account: If you forgot your Store account username, you can recover it here by entering your email address
4. After resetting your password, immediately check your email and follow the instructions in the email.
5. If you do not see the email, also check your Junk mail or Spam folder.
6. If you do not receive an email after 10 minutes, please click here for further details.

Please note: Your Core account and Store account are administered separately and any change on one account will not be reflected on the other.

1. First determine on which account you need to reset your password, as you could have an account on more than one service provided by First Fruits of Zion.
2. Core Account: If you forgot your Core account password, you can reset it here by entering either your email address or username.
3. Store Account: If you forgot your Store account password, you can recover it here by entering your email address.
4. After resetting your password on either account, immediately check your email and follow the additional instructions in the email.
5. If you do not see the email, also check your Junk mail or Spam folder.
6. If you do not receive an email after 10 minutes, please click here for further details.

Please note: Your Core account and Store account are administered separately and any change on one account will not be reflected on the other.

1. Make sure you type both the username and password combination exactly as it appears in the email we sent you when you reset your password.
2. Do not use your email address as your username, unless your email address appears next to "Username:" in the email you received after you reset your password.
3. If you reset your password more than once, make sure you are using the latest temporary password you received by email, as a new temporary password is issued every time you reset your password.
4. If you are not sure which is the latest, check the date-stamp of the email. Reset your password again if necessary.
5. Passwords are case-sensitive, therefore enter the password exactly as shown in the email.
6. Your Core account password is not valid at the FFOZ Resources Store. To reset your password for your Store account, click here:

1. You might have typed either your username or password incorrectly.
2. Check to make sure that Caps lock isn't turned on, as passwords are case-sensitive.
3. Make sure you typed in the correct username for the account you're trying to access, without your email domain, i.e. "john345", and not "john345@domain.com, unless you have specifically used your full email address as your username.
4. If you still can't access your account, try our resetting your password. After resetting your password, use the information we send to your email to sign in again.
   

1. Your Core account login (username and password) is not automatically valid at our Resources Store.
2. You have to create a separate account at our Store in order to purchase resources.
3. If you already have both accounts (Core account and Store account), and would like to use the same login (username and password) we suggest you update your Store account username and password and make it the same as your Core account.
4. If you already have a online Store account, you can update your Store account in your Store profile here.
5. Keep your accounts synchronized in order to avoid confusion.
6. If you reset your password or change information in either of these two accounts, remember to re-sync the accounts again.

1. Store account: Yes, you can change your username on your Store account. To do so, sign into your account here, and change your username on your "Profile details" page.
2. Core account: No. Your Core account is linked with other web services on our site, and we do not allow a user to change their username.
3. If you would like to synchronize your Core account and Store account, you can sign into your Store account and change your Store username, password and email address to be identical to your Core account. Please remember that these accounts are not synchronized automatically.
4. There are no restrictions on changing your password or email address on either accounts.

1. First determine on which account you need to reset your password, as you could have an account on more than one service provided by First Fruits of Zion.
2. Core Account: If you forgot your Core account username, you need to reset your password by entering your email address.
3. Store Account: If you forgot your Store account username, you can recover it here by entering your email address
4. After resetting your password, immediately check your email and follow the instructions in the email.
5. If you do not see the email, also check your Junk mail or Spam folder.
6. If you do not receive an email after 10 minutes, please click here for further details.

Please note: Your Core account and Store account are administered separately and any change on one account will not be reflected on the other.

1. First determine on which account you need to reset your password, as you could have an account on more than one service provided by First Fruits of Zion.
2. If you forgot your Core account password, you can reset it here by entering either your email address or username.
3. If you forgot your Store account password, you can recover it here by entering your email address.
4. After resetting your password, immediately check your email and follow the instructions in the email.
5. If you do not see the email, also check your Junk mail or Spam folder.
6. If you do not receive an email after 10 minutes, please click here for further details.

1. Make sure you type both the username and password combination exactly as it appears in the email we sent you when you reset your password.
2. Do not use your email address as your username, unless your email address appears next to "Username:" in the email you received after you reset your password.
3. If you reset your password more than once, make sure you are using the latest temporary password you received by email, as a new temporary password is issued every time you reset your password.
4. If you are not sure which is the latest, check the date-stamp of the email. Reset your password again if necessary.
5. Passwords are case-sensitive, therefore enter the password exactly as shown in the email.
6. Your Core account password is not valid at the FFOZ Resources Store. To reset your password for your Store account, click here:

1. If you no longer have access to your old email address and therefore cannot reset your password (in any online account), notify us here and send your full name, old email address and new email address so we can update your online records and reset your account.
2. We also suggest you add a secondary email address in your online accounts in case we cannot reach you at your current email address.

1. If you no longer have access to your old email address and therefore cannot reset your password (in any online account), notify us here and send your full name, old email address and new email address so we can update your online records and reset your account.
   
2. If the above step is too much trouble, we suggest you create a new online Core account, and Store account. Please note, that this step will not automatically transfer your previous account settings.
   
3. We also suggest you add a secondary email address in your online accounts in case we cannot reach you at your current email address.

1. Sign into your Core account here.
2. If you do not have a Core account, you can register here, it's free. After subscription, you can subscribe to email newsletters.
3. After you have signed in, click on the Email Newsletters tab in the navigation bar.
4. You will see a list of all available email newsletters.
5. Select the newsletters by clicking on the "Subscribe" or "Unsubscribe" buttons next to the newsletter entry in order to change the current status.
   

1. When you created your account, you might have inadvertently entered your email address incorrectly. Try and reset your account by using your existing email address.
2. If step 1 above does not work, read on.
   
3. If you are using any challenge-response email filtering software, make sure you approve or whitelist our domain (ffoz.org) in order to receive our emails. Read more information about this here. We do not reply to challenge-response email message to approve our own emails to your inbox.
   
4. Add us to your email address book to make sure you receive our emails.
5. Add a special rule in your email inbox to deliver FFOZ emails to a special folder
6. Add a secondary email to your account profile so we can contact you in case there are issues with any of your online accounts.
7. If none of the above issues explain the problem, please contact us here.
   

1. Is your Core account active? You can sign in here to check. You will need your Core username and password to sign in.
2. If you can sign in, click on the "Email Newsletters" tab in your Core account, and update your Email subscriptions.
   

1. Click here to unsubscribe completely from all email newsletters, and cancel your online Core account.
2. If you want to only unsubscribe from some email newsletters, but want retain access to your online Core account in order to access your online resources, click here for further instructions.

1. Sign into your Core account here.
2. If you do not have a Core account, you can register here, it's free. After subscription, you can subscribe to email newsletters.
3. After you have signed in, click on the Email Newsletters tab in the navigation bar.
4. You will see a list of all available email newsletters.
5. Select the newsletters by clicking on the "Subscribe" or "Unsubscribe" buttons next to the newsletter entry in order to change the current status.
   

Access to the Torah Club forum is granted to all existing Torah Club students, or Torah Club Alumni (students who have completed more than one year of Torah Club studies).

1. In order to access the Torah Club forum, you need a Core account. If you are not sure whether you have a Core account, you can try and reset your account here. Once you have reset your account, you can check if you have access or not.
2. If you do not have a Core account, register here.
3. If you have a Core account and are a Torah Club student, but do not have access to the forum, please contact us here and we will update your account and give you access to the forums.

1. Go to the Digital Editions link:
   http://ffoz.org/messiah/journal/digital.html
2. Sign into your account if you are not already signed in.
3. Click on the Magazine or Journal cover you want to download
4. After you see the Magazine or Journal fully displayed on the screen, click on the Download icon that appears at the bottom of the application screen in your browser:
   
5. Most Magazines and Journals can be downloaded as a Digital application on your Desktop computer (Mac or PC).
6. Some Journals are only available in PDF format.

1. Uninstall the current Adobe Reader you have installed
2. Download and install the latest version of Adobe Reader.
3. It is preferable not to open the file inside the browser window. Save the file to your desktop. Open the file afterwards directly with Adobe reader.
4. Make sure the PDF file downloaded completely.
   
5. For various other problems related to opening, viewing or printing PDF files, we suggest you visit the Adobe site for solutions: http://www.adobe.com/support/reader/

If none of the above resolve your issue, please complete an Error Report form, so we can look into the problem.

1. We take your privacy concerns very seriously.
2. We do not sell, rent, or exchange any personal information gathered from our online users, or offline customer database, to any third parties. We use your personal information for the sole purpose of providing you with the services you request.
3. You reserve the right to opt-out of any of the services we provide and may request your details to be permanently removed from our storage databases.
4. Check our privacy policy for further details.

1. If you use the "Foward to Friend" feature in our email newsletters, any recipients you include will receive a text only email will a link to your original web version of the email newsletter.
2. While this web version includes your email address and username, the links to "Update your Subscriptions" and "Cancel online Account" cannot be used by your recipient(s) to access your private information. These links do not give anyone direct access to your account.
3. The "Cancel online account" is a double opt-out link. Should the recipient of your email act in a malicious manner and click on this link, they have to add your name and email address, and then a further confirmation email is sent to you with a link to confirm cancellation of the account.
4. The "Update your Subscriptions" link requires a user to sign in with your username and password before they can access anything in your account. As it is highly unlikely that someone has your password, clicking on this link will not reveal any of your personal account details in case of any malicious use, and simply present the user with a login screen.

1. When you purchase at our Store, you are required to create an online account.
2. This account is used solely for the purpose of communicating with you regarding your orders, or the services provided by our online Store, excluding promotional emails.
3. As a new customer, you may receive an invitation to join us by creating a Core account, but your name or email address will not be added to our subscription services without your permission.
4. Should you wish to receive any of our email promotions, discount coupons, email newsletters, or online subscriptions or online study programs, you have to create a separate Core account and opt-in before you will receive any email from us.